Legal & support
Refund policy
When and how refunds are paid for cancelled bookings.
When refunds apply
- Refunds are made strictly as per the cancellation policy.
- Any refund payable to the guest is paid after the company receives the refund from the respective suppliers and authorities (hotels, transport operators, airlines or railways).
- Holiday Guru Travel deducts processing charges from the refund paid to the guest.
- Refunds for transport tickets follow the rules of the concerned airline, railway or operator.
What is not refunded
- Cancellation charges under the cancellation policy.
- Processing charges deducted from the refund.
- Ticket charges retained by airlines, railways or operators under their own rules.
How to request a refund
Contact us with your booking voucher details by phone, WhatsApp or email. We confirm the refundable amount after applying the cancellation charges.
The terms shown on your package page and in your booking confirmation apply to your booking. Questions? Contact us or call +91 80066 92040.
Holiday Guru Travel is operated by M/S Holiday Guru Travel.