Frequently asked questions

Send an enquiry (or call or WhatsApp +91 99717 54265). A travel expert confirms the itinerary, hotels and price with you. Our package booking terms ask for a 35% advance to confirm, with the balance paid before departure. We issue a booking voucher once the payment is received.

Net banking, IMPS, NEFT, cheque and UPI (including Google Pay, PhonePe, Paytm and scan-to-pay QR). We do not accept cash. Air and train tickets need full payment at the time of booking.

Yes. Every package can be used as a starting point: tell us your dates, travellers, hotel preference and anything you want to add or remove, and we send a revised itinerary and quote. Use Customised Tours for a trip planned from scratch.

Most packages start and end at the destination (for example, pick-up and drop at Srinagar airport) and list air and train fares under exclusions. Each package page shows exactly what is included and excluded. We can add flights or trains to your quote on request.

Holiday Guru Travel 2nd floor, B6 Dharampali Palace, Bhoja Market, Sector 27 Noida. Holiday Guru Travel is a brand of M/S Swaasthik Vocation Pvt. Ltd. (CIN U74999UP2021PTC154544).

Not yet. A travel expert confirms your itinerary and price, then shares the payment details. See our payment policy.

We issue a booking voucher once we receive your payment.

Some packages note that prices are dynamic and can change until the booking is put on hold or vouchered. Ask your travel expert how long a quote is valid.

Prices depend on your dates, hotel category, number of travellers and season, so we quote each trip for you. Published rates will appear on package pages once they are approved.

Hotel stays, a private cab (or the listed transport) for transfers and sightseeing, and the meals shown on each package. Many packages also include tolls, parking, driver allowance and applicable taxes. Every package page lists its exact inclusions.

Items many packages list as excluded: air or train fare, mini-bar use, optional trips outside the itinerary, personal expenses (shopping, medical kit, adventure activities), travel insurance, and costs caused by changes due to bad weather, road blocks or flight cancellations. Check the exclusions on your package page.

Many of our packages list GST at 5% as extra, on a GST bill. Each package page shows whether GST is included or extra.

Many packages charge an extra adult at 35% and an extra child at 25% of the package cost, with children below 5 complimentary; some use different rates. Each package’s terms show its rates.

Our package terms provide for an alternative hotel of similar standard. Check the terms on your package page.

No. Transport is provided as per the itinerary, and sightseeing depends on the time available.

Yes — hotels, nights, sightseeing or destinations. Use the enquiry form on any package, or plan a customised tour.

On the gross tour cost, depending on the date of departure and the date of cancellation. Where a package lists a schedule, it is 25% of booking value at least 21 days before departure, 50% at 8–20 days, and 100% at 7 days or less. See the cancellation policy.

Cancellation charges for tickets follow the rules of the airline, railway or operator.

Any refund due is paid after we receive the refund from the respective suppliers, and processing charges are deducted. See the refund policy.

Snow, rain and road closures can change sightseeing on the day; the driver follows what is open. Costs caused by such changes are listed as excluded on most packages.

The standard package cost excludes airfare, train fare and bus fare unless the package inclusions say otherwise (a few Dubai and Volvo packages include tickets). We can quote tickets with your trip.

A government photo ID for every traveller for hotel check-ins. Foreign nationals need a passport and valid Indian visa. For trips abroad, carry your passport and the visa for each country.

Some areas need permits — for example Nubra and Pangong in Ladakh, and North Sikkim and Tsomgo Lake. Our Ladakh packages include the permit charges; for Sikkim, permits are arranged locally.

Yes. The Char Dham Yatra and the Amarnath Yatra require registration, and the Amarnath Yatra also needs a compulsory health certificate. We confirm the current process with your booking. See pilgrimage tours.

Ladakh, Kedarnath, Amarnath and North Sikkim are at high altitude. Our Ladakh itineraries start with a rest day in Leh. Consult a doctor before travelling if you have heart, lung or blood-pressure conditions.

No — most packages list travel insurance as excluded. We recommend buying cover for medical, evacuation and cancellation.

India — Kashmir, Leh Ladakh, Himachal Pradesh, Uttarakhand, Char Dham, Amarnath, Darjeeling & Sikkim, Kerala, Ooty–Mysore–Coorg and Goa — and abroad: Dubai, Singapore & Malaysia (with Thailand extensions) and the Maldives. See domestic and international holidays.

• Kashmir: For sightseeing, March to October is the most comfortable time to visit Kashmir; choose December to February if you want snow.
• Himachal Pradesh: March to June and October to November are the best times for sightseeing in Himachal; choose December to February for snow.
• Uttarakhand: March to June and October to November are the best times for Uttarakhand hill stations; October to June suits a Corbett safari.
• Leh Ladakh: May to September is the best time for a Ladakh tour, when the roads to Nubra and Pangong are open.
• Kerala: September to March is the best time for a Kerala tour; the monsoon (June–August) is green and quieter.
• Goa: November to February is the best time for a Goa beach holiday; the monsoon (June–September) is green and quieter.
• Char Dham Yatra: May–June and September–October are the best times for the Char Dham Yatra; the shrines are closed in winter.
• Dubai: November to March is the best time to visit Dubai; summer (June–September) is very hot.

Yes — see India tours for foreign travellers.

Call or WhatsApp +91 99717 54265 (WhatsApp 24×7), email Info@holidaygurutravel.in, or visit our office at Holiday Guru Travel 2nd floor, B6 Dharampali Palace, Bhoja Market, Sector 27 Noida.

Holiday Guru Travel is a brand of M/S Swaasthik Vocation Pvt. Ltd. (CIN U74999UP2021PTC154544).