Legal & support
Cancellation policy
How cancellation charges apply to holiday packages booked with Holiday Guru Travel.
How cancellation charges are calculated
- Cancellation charges are calculated on the gross tour cost and depend on the date of departure and the date of cancellation.
- Cancellation charges for any type of transport ticket (air, train or bus) are applicable as per the rules of the concerned airline, railway or operator.
Cancellation charges schedule
Charges before the departure date, as stated in our quotations:
| When you cancel | Cancellation charge |
|---|---|
| 30 days or more before departure | Non-refundable deposit (25% of the total package) |
| 29 to 20 days before departure | Non-refundable deposit + 25% of the holiday cost |
| 19 to 14 days before departure | Non-refundable deposit + 50% of the holiday cost |
| 13 to 8 days before departure | Non-refundable deposit + 75% of the holiday cost |
| 7 days or less before departure | 100% of the holiday cost |
The initial (deposit) amount is non-refundable if the booking is cancelled after it is paid. If the tour is cancelled after tickets are issued, airfare (base fare) is 100% cancelled and only taxes are refunded; land arrangements are 75% cancelled. A confirmed cruise is non-refundable.
Example: cancelling 15 days before departure falls in the 19–14 day band, so the charge is the non-refundable deposit plus 50% of the holiday cost.
How to cancel
Send your cancellation request by email to Info@holidaygurutravel.in or on WhatsApp to +91 99717 54265, with your name and booking voucher details. We confirm the charges that apply and any refund due.
Changes during the trip
- Transport is provided as per the itinerary and sightseeing depends on the time available.
- Weather, road blocks, flight cancellations or ill health can change the plan on the day. Costs caused by such changes are listed as excluded on most packages.
- If a listed hotel is unavailable, our package terms provide for a hotel of similar standard.
Refunds
Any refund due after cancellation follows our refund policy.
The terms shown on your package page and in your booking confirmation apply to your booking. Questions? Contact us or call +91 80066 92040.
Holiday Guru Travel is operated by M/S Holiday Guru Travel.